Refund policy

At Wishes and Whispers, we take great care in crafting personalized products made just for you. Due to the custom nature of our items, we do not offer refunds, returns, or exchanges once an order has been placed.

Please ensure all details provided (names, messages, dates, and addresses) are correct before finalizing your order. We print exactly as submitted.

If your item arrives damaged or there is an error on our part, please contact us within 7 days of delivery at hello@wishesandwhispers.com.au with a photo of the issue, and we will do our best to make it right.

Thank you for understanding and supporting a small, magical business.